With lots of required fields containing dozens of rules, it’s sometimes hard to submit a proper data feed. SingleFeed does a ton of work behind the scenes to clean up your feed upon submission, but in many cases an upload will contain errors. We realize we need to make it easier for merchants to understand the feed errors and quickly resolve any problems.

Our Feed Format Advice page is just a small step to make your life easier.

After the upload, if your feed has significant errors, we’ll display a button to bring you to the advice page.

Once on the Feed Format Advice page, you might see a couple sections, depending on the types of errors in your feed:Required Fields, Formatting Issues, and Unrecognized fields.

Here are some examples:

SingleFeed requires merchants to enter ‘y’ or ‘n’ for Stock Status.  SingleFeed will make appropriate translations if a merchant enters ‘yes’ or ‘no’, but if we don’t recognize the value in the Stock Status field, we’ll return an error.  In this case, the merchant entered ‘maybe’:

SingleFeed requires 12 fields.  If any of those fields are left blank, we’ll return an error.  In this case, the merchant didn’t enter values for Category, Manufacturer, or Condition:

As with most of the work we do, we’ll continue to refine the Feed Format Advice page.  If you have any recommendations, please let us know.

Welcome to the new look of SingleFeed. We’re going to be iterating the design/UI a lot over the next couple months, but the basics are up and running. As Grant explains, this is only Phase 1. Phase 2, the new ‘logged in’ state, will launch next week. Also, we’re busy preparing lots of content for the new site, so the ‘coming soon’ pages will quickly be replaced.

Discuss the new design in the forum.

Thanks!

-b