Nextag Account Center Issues July 17th, 2009
A quick note to let all of our merchants know that Nextag seems to be experiencing an issue with updating information in their account center. Almost all of our merchants’ feeds are listed in Nextag’s account center as last imported on July 7th, 2009… when in fact we have been delivering the files daily. We have seen this issue once before with Nextag so we are working with them to ensure that they are aware of, and working on, the problem. It’s unclear at the moment if feeds have continued to be processed daily and it’s simply the account center interface that is incorrect, although this was the case the last time it occured. As always, don’t hesitate to file a support ticket or contact your account manager with any questions or concerns.
-Colin
Quick Update: NexTag tells us it’s a display issue only – within the NexTag account center. They say feeds are being imported daily and they are working to correct the display issue.
- Ben
SingleFeed Holiday Hours July 2nd, 2009
Friday is a federal holiday and our offices will be closed on July 3rd. We’ll be back in the office on Monday, July 6th to answer and return phone calls, emails and support tickets.
Have a happy and safe 4th of July!