Tracking Work at SingleFeed   September 28th, 2009

As with any complex system, at SingleFeed it takes some effort for us to track what’s going on, who’s working on what, and the status of things. For tracking new tasks, improvements we want to make, and, yes, bugs — it happens to the best of us — we’ve been using a web application called Jira. I’m a big fan of Jira, and have used it at several previous companies. It makes it easy to describe work that needs to be done, classify it by both type (task, bug, etc) and system component, and track what state it’s in: open, in progress, resolved, and so on. We can assign items to each other, get notifications when things change, link items together, and even vote on new features. Viewing reports of issues is easy, based on any criteria you can think of: date, state, owner, component… And then we can track releases by assigning issues to upcoming release dates, so everyone can see what’s coming up. Most importantly, Jira’s a very easy system to use, both for technical and non-technical members of the SingleFeed team.

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